Privacy Policy

Last updated: June 2026

1. What we collect

When you shop, register, contact us or chat with the AI assistant, we may collect: your name, phone number, email, shipping address, order details, payment preference (we accept Cash on Delivery only), messages you send us, and basic technical data such as your IP address, browser and pages visited.

2. How we use your information

• To process and deliver your order, including coordination with our courier partners.
• To contact you about your order, custom-furniture quotes, or your enquiries.
• To improve our website, product catalog and customer experience.
• To send marketing communications, only if you opt in (you can unsubscribe at any time).

3. Cookies and analytics

We use a small number of cookies to keep you signed in, remember your cart, and understand how the site is used (aggregated, non-identifying analytics). You can clear or block cookies through your browser settings; some features may not work without them.

4. Third parties

We share the minimum information needed with trusted service providers — for example, courier companies to deliver your order, image hosting (Cloudinary), and Google for embedded fonts and maps. We do not sell your personal information.

5. Data retention

We keep your order history for as long as needed to fulfil our legal and accounting obligations, and your account information until you ask us to delete it.

6. Your rights

You can ask us to access, correct or delete the personal information we hold about you, or opt out of marketing emails, by emailing info@khashb.com.

7. Children

Our website is intended for adults. We do not knowingly collect information from anyone under 13.

8. Changes to this policy

We may update this policy from time to time. Material changes will be highlighted on this page, and the “Last updated” date will reflect the most recent revision.

9. Contact

Questions? Email info@khashb.com or call +92 300 1234567. Our office is at MB 349 Plaza, Sector B, DHA Phase 6, Lahore, Pakistan.